A YES answer to any of the following questions would indicate an emergency situation:
Is there an injury or possible injury?
Is a crime being committed or about to be committed?
Is someone asking for help?
Is the suspect still at the scene?
Is there threat of impending danger or major damage?
Is there a hazardous condition which would cause injury or death to citizens or their property and will not go away unless action is taken?
Will immediate response prevent possible injury or damage or result in the apprehension of the perpetrator(s)?
How to make an emergency call:
- Stay calm.
- Don't get excited.
- Don't wait for someone else to call.
- Tell the person who answers the phone exactly what is wrong, like this..."There was just a car accident in front of my house...".
- Tell the person who answers the phone the exact address of where the emergency is located, including the apartment number if you live in an apartment.
- Tell the person who answers the phone the phone number from which you are calling.
- Tell the person who answers the phone your name.
DO NOT HANG UP until the person on the telephone tells you to do so. We may need to ask you more questions to help the police officers, fire fighters or ambulance to find you. They may also tell you what to do until help arrives.
Reporting a crime or emergency:
When reporting a crime or emergency to the Ferndale Police Department the following information is needed:
- Your name and address.
- The type of crime or emergency.
- The exact location of the situation.
- The description of the suspect and the suspect's vehicle if one is used.
- The direction of flight.
- The time of occurrence.
- If a weapon was used, and if so what type.
The above seven requested items are very important, however do not wait to call until you can answer all of them. Call as soon as you observe the crime or emergency, then attempt to obtain the answers to numbers four through seven (above).
Example of reporting a crime:
"This is Mrs. Jones at 12345 E. Nine Mile Road. Someone is breaking into a car parked in front of my house. This car is a blue late model Ford two-door".
"The subject breaking in is a white male, 20 to 30 years old, 5 foot 10 inches tall, medium build, 165 to 175 pounds, he has brown shoulder length hair and is wearing a blue jean jacket, blue jeans and white tennis shoes with blue stripes. He just ran west on Nine Mile Road toward Woodward".
Describing a person:
When describing a person you are attempting to identify this person for all others. It is best to describe from the top down.
Race: White, black, spanish, etc.
Sex: Male, female
Age: 18 to 20 years old, 30 to 40 years old, etc.
Clothing: Type, color, hat, coat, shirt, pants, shoes, etc.
Height: 5 foot 8 to 5 foot 10, etc.
Weight: 140 to 150 pounds, etc.
Hair: Color, style, length, beard, mustache, etc.
Build: Fat, thin, large, petite, medium, etc.
Other: Scars, tattoos, moles, etc.
Describing a vehicle:
When describing a vehicle, attempt to supply as much information as possible that would allow the responding officers to distinguish this vehicle from the many others. Again, describe from the top down.
- License number (the most important)
- Color (two-tone, three-tone)
- Body style (two door, four door, van, pick-up truck, etc.)
- Make (Ford, Chrysler, Pontiac, Honda, etc.)
- Year (If not known, then describe newer or older)
- Any outstanding features (Damage, rust, clean, dirty, antenna, bumper sticker, sunroof, vanity plate, writing on sides, etc.)
When to report a crime or suspicious activity:
Suspicious activity -- what to report:
A stranger is entering your neighbor's house or yard while they're away.
Peddlers offer merchandise at ridiculously low prices.
Anyone removing accessories, license plates or gasoline from a vehicle.
Persons entering or leaving a business after hours.
Sounds of breaking glass, gun shots, screaming, car alarms or anything suggestive of foul play.
Persons loitering near schools, parks or secluded areas in your neighborhood.
Open or broken windows at a closed business or residence.
Vehicles being loaded with valuables even if they appear to be legitimate looking commercial vehicles.
Parked, occupied vehicles containing one or more persons -- especially if if seen at an unusual hour.
These are just a few examples. Report any activity that doesn't seem right!